Turning Complex Challenges
Into Strategic
Wins
Specializing in leading complex IT infrastructure, Cloud, and AI-enabled programs. Proven expert in unblocking stalled initiatives and restoring delivery momentum at enterprise scale.
Strategic Leadership
AI & Automation Excellence
With over 14 years of high-stakes program management expertise, I specialize in transforming "at-risk" initiatives into predictable, value-generating engines. From massive cloud migrations at T-Mobile to AI-driven automation at Northern Trust, my career is built on a foundation of bringing order to chaos and rigor to execution.
I bring a truly global perspective to leadership, having managed diverse teams across the US, Europe, and APAC. I bridge the critical gap between technical complexity and executive strategy, serving as a catalyst for VPs and CIOs who demand that their vision is delivered—without excuses, blockers, or delays.
Professional Experience
Program Manager, Infrastructure & Automation
Northern Trust (Tipmo)Leading diversified portfolios including Wealth Management and ITSM Automation. Leveraging AI tools (MS Copilot, Gemini) to accelerate project delivery.
- Established roadmap governance, removing critical roadblocks for smooth execution.
- Accelerated delivery timelines by integrating AI tools (Copilot, Gemini) into project lifecycle.
- Direct executive reporting to VPs, ensuring alignment on complex infrastructure goals.
Sr. Technical Program Manager
T-Mobile / Verizon / WebMDManaged high-visibility 5G Core Engineering and Ecommerce Optimization portfolios. Directed migration initiatives within the Strategic PMO.
- Stabilized stalled migration initiatives by creating reverse roadmaps and clear milestones.
- Provided comprehensive metrics to VP-level leadership, enabling data-driven decisions.
- Orchestrated cross-functional alignment for Core Engineering and Tier 3 Operations.
IT Project Manager
PepsiCo (Infosys)Directed Azure Cloud operations projects and BOB migrations. Facilitated change management for complex FMCG initiatives.
- Rewarded multiple times by Senior Director for effective, timely delivery of Agile projects.
- Successfully executed BOB migration to Azure Cloud through smooth cross-functional coordination.
- Led rigorous troubleshooting sessions to ensure zero-downtime system upgrades.
IT Project Manager
Intertek Group LLCLed planning, budgeting, and resource management for high-priority projects. Conducted daily stand-ups, backlog grooming, and risk mitigation in Agile environments.
IT Project Manager
Citi Bank (L&T Infotech)Oversaw compliance-related projects requiring international approvals. Managed cross-functional teams and implemented Agile methodologies for project execution.
IT Project Manager
CRISIL (S&P Global) & Wema BankDelivered projects adhering to budgets, schedules, and scope. Implemented Risk assessment modules and updated WBS for accurate tracking.
IT Project Manager / BA
IDFC First BankDeveloped and documented processes to streamline interdepartmental functions. Conducted UAT testing and coordinated with product teams for solution recommendations.
IT Project Manager / BA
FedEx Express (Europe)Managed international billing projects for the EMEA region, including cross-border duties and taxes. Facilitated logistics management across France and Belgium.
Systems Engineer / PMO
Tata Consultancy ServicesManaged projects in Mortgage and Loan systems. Assisted in SDLC processes including requirement gathering and documentation. Provided PMO support for project standards.
Certifications & Expertise
AI for Business Leaders
PMI / Specialized CertsCertified in AI for Project Managers and Generative AI tools (ChatGPT, Gemini), applying modern tech to streamline enterprise delivery.
Project Management Professional
Project Management InstituteThe global gold standard in rigorous project leadership, verifying expertise in scheduling, budgeting, and risk mitigation.
Microsoft Azure Fundamentals
AZ-900 CertificationValidated cloud computing knowledge, essential for leading large-scale digital transformation and infrastructure migrations.
IT Service Management
ServiceNow ExpertiseDeep expertise in ITSM workflows (Change, Incident, Release) and ServiceNow implementation for operational efficiency.